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| Conditions of Use set the relations between any user of www.foxtrot-marine.com and the society Foxtrot Marine, 2315 av. de l'Aeroport 83400 Hyeres - France, registered in the RCS of Toulon under number 504 068 339. Foxtrot Marine reserves the right to modify the following conditions at any time, it is important that you read them before each command. Any order validated by the user implies acceptance of the Conditions of Use.
1. General These terms apply to sales of products and services at Foxtrot Marine. These general conditions of sale, include the conditions for ordering, payment, delivery and management of any return of products ordered by customers. The fact of placing an order on Foxtrot Marine for one or more products or services and to select and validate a payment method during the ordering process requires prior consultation of these general conditions and automatic enrollment, irrevocable and fully to the customer These general conditions of sale. Accordingly, the customer acknowledges being fully aware of the fact that its agreement on the content of these conditions does not require a handwritten signature of this document, insofar as the customer wants to order online the products presented. No special conditions may, unless formally agreed in writing by Foxtrot Marine rely on these general conditions of sale. The fact that Foxtrot Marine does not prevail at a given moment of any provision of these terms and conditions of sale shall be construed as a waiver to later claim in one of those provisions. 2. General description of products and services To enable the customer to find products or services they want to buy before the commission and pursuant to Article L 111-1 of the Code of Consumption, Foxtrot Marine, on its website, features products and services offered for sale. In particular, the catalog describes the specifications, illustrations and indications of weight, size or ability of products and duration, description, how and where appropriate, the service provider. Furthermore, the customer can always contact Foxtrot Marine by phone or e-mail for additional information on products and services presented. Foxtrot Marine reserves the right to modify or change without notice, product or service depicted in the catalog. Choosing and buying a product or a service are under the sole responsibility of the customer. The inability to use the product purchased for any reason whatsoever, including incompatibility with hardware already owned by the customer, can in no circumstances give rise to compensation or cancellation of purchase from Foxtrot Marine, except otherwise provided in these terms and conditions of sale. Photographs and graphics for catalogs and products offered for sale are indicative only and do not bind the seller, especially for the price. If a supplier changes a product, the graphical representation of it does not engage the responsibility of the seller or even affect the validity of the sale. 3. Sales process For each product or service offered, the catalog indicates the price applicable to that product or service. When a customer orders a product or a service, it undertakes to buy the product or service price listed on the site when it passes the command. 4. Price The sales prices of products and services listed on the site are in Euros (subject to typographical errors), excluding VAT (VAT applies to UE customers) and any delivery charges. Any delivery costs are charged to the customer and are charged in addition to the selling price of goods and possibly services. Delivery charges vary depending on the number and type of products ordered, the amount of the order and the total weight of the order. The client will always be informed before the final registration of the order of delivery charges related to his order, and payment will be requested from the customer for the full amount of purchase. Thus, the selection and validation of a payment by the customer implies that the latter agrees to pay the shipping costs incurred. Shipping fees can not therefore constitute a valid reason to challenge the order after final registration. 5. Orders Only products and services offered and presented on the site may be ordered. The customer can order directly from Foxtrot Marine, on its website, following the ordering process. Orders placed engage the customer irrevocably. All orders placed with Foxtrot Marine will be confirmed by sending the customer to an e-mail order confirmation. Foxtrot Marine advises customers who order on the site to archive or print a copy of the order until receipt of final invoice. As part of its process control and acceptance of orders, Foxtrot Marine reserves the right to ask the customer to provide additional documentation. The order will be confirmed upon receipt of such documents. The delivery of the order to the customer may be influenced by any delay in transmitting information. Failure to supply parts, Foxtrot Marine reserves the right to cancel the order. For safety reasons, particularly for credit card payments, Foxtrot Marine can make no refunds for non delivery of documents requested. 6. Availability Offers products and services are offered within the limits of available stocks. For products not available in stock, the offers are valid subject to availability from suppliers of Foxtrot Marine. In this context, indications of availability will be provided to customers according to information provided by suppliers regularly. Information given from suppliers, errors and changes are beyond the control of Foxtrot Marine. In the case of product unavailability, Foxtrot Marine notify customers by e-mail, mail or phone as soon as possible. Customers can then request the cancellation or exchange of the order. 7. Billing After validating the order, a complete bill is mailed to the customer within the parcel. 8. Payment and security Payment of the total amount corresponding to the product or service ordered, shipping included, will be due in full by credit card or bank transfer, when ordering a product or service is completed, it is tell the time of receipt of order confirmation. To this end, at each order, the customer must provide the required information as listed on the site. No orders will be accepted or confirmed until the information required for payment have not been reported and validated. 9. Non-payment In case of default, particularly due to the refusal of the bank to honor payment or because of an objection made by the customer on the charge again, before or after the conclusion of the transaction, Foxtrot Marine may cancel the sale of right without notice or delay and may, where appropriate, require the expense of the customer returning the product. Foxtrot Marine reserves the right to refuse delivery or to deliver an order from a customer who has not fully paid or partly a previous order or with whom a dispute was under administration. 10. Methods of delivery Delivery is made by delivery of product to the customer at the place indicated by him to Foxtrot Marine. Delivery of product by the carrier or postman gives rise to the signing of a receipt by the customer. The customer is responsible for checking the condition of the packaging of the goods upon delivery and report any damage due to the carrier on the delivery, and Foxtrot Marine within three days. 11. Delivery times The delivery time is based on items ordered and is indicated to the customer by e-mail or phone. The delivery included in the case of an order of several products the customer will be delivered the longest established. The delivery time mentioned above is prepared for information purposes only and is based on supply possibilities and transportation Foxtrot Marine. Exceedances of the delivery period may in no circumstances give rise to damages or cancellation of orders. In any event, delivery of products and implementation services in a timely manner can only intervene if the customer has fulfilled completely the price to be paid for each of the products or services that have been the order and the freight charges and, where appropriate, provide supporting documents requested by Foxtrot Marine under the conditions described in Article 8. The starting order is given by Foxtrot Marine after full payment is received the order. In case of late delivery from the initial date, the customer must notify in writing (mail, fax, e-mail) to Foxtrot Marine, in order to improve the quality of service that it can be proposed. 12. Errors or discrepancies in delivery In case of discrepancy or error in delivery (such as damage, broken products, damaged package) and / or for non compliance of products in kind or in quality compared to entries on the invoice, the client should inform Foxtrot Marine under the following conditions on the same day (on the delivery form of "handwritten reserves", accompanied by the signature of the customer, the right to be given to the carrier at the time of delivery) or later than the first business day following delivery to Foxtrot Marine: contact@foxtrot-marine.com. In case of error of delivery or exchange any product exchange will be given to the carrier as a whole and in its original packaging. The product will automatically be exchanged subject to availability or refunded if it was not available. Any claim that is not made in the rules defined above and on time, can be taken into account and will release Foxtrot Marine responsibility towards the client. The exchange fee is charged to Foxtrot Marine, except where it proves that the product is not included in the original declaration made by the client in the right of return. 13. Withdrawal clause The customer has a period of 7 calendar days from the date of delivery of the product purchased on the Site to return the product at Foxtrot Marine for exchange or refund, without penalty, except the cost of return. Foxtrot Marine however accept exchange and return of products unless each and every one of the following conditions are met: a) the return of products must be made within the time prescribed in the first paragraph of this section, the date shown on the delivery authentic b) the product must be returned in its original packaging intact, c) and the product must not have been used improperly, excessive or inconsistent with the purpose for which it was intended, and generally, the product must be in a good presentation and operation. d) Any return by post should be done with acknowledgment of receipt, otherwise taking into account the loss of goods during transport return will occur. Any product that has been damaged or whose original packaging has been damaged, will not be refunded or exchanged. Products such as software, CD-ROM, should not have been unsealed so that the customer can exercise the right of withdrawal. Foxtrot Marine reserves the right to determine in good faith if all these conditions is fulfilled. Upon receipt of the returned product by the customer, Foxtrot Marine send by e-mail confirmation of receipt of the proceeds. Reimbursement will be made by check or bank transfer to bank account or post office which has been used initially to pay the product by the customer within 30 days maximum after sending the confirmation of receipt of product to the customer. The costs and risks relating to the return of a product are the sole responsibility of the customer. 14. Transfer of ownership of products and risk transfer The transfer of ownership and transfer of risks related to product sold is held at the time of delivery, the date on the delivery of authentic delivery date. 15. Warranty and after sales service of products All devices sold at Foxtrot Marine are contractually guaranteed by the manufacturers of these devices. The security agreement is concluded between the customer and the manufacturer by the act of purchase, invoice and warranty card manufacturer authentic. The duration of this warranty and contractual requirements of applications vary according to the manufacturers: the customer must make sure to read and keep the warranty card that is in the packaging of the device. For guidance, most devices are guaranteed for one year manufacturer. While the device is guaranteed contract manufacturer's customer who has a problem with his aircraft must inform priority Foxtrot Marine who inform on the procedure to be adopted as appropriate for the aircraft are returned to the accredited centers manufacturers directly or through the vendor company. Where Foxtrot Marine is the speaker's final customer, the company strives to find a solution to the customer with the approved center concerned. However, Foxtrot Marine to provide only the interface between the client and the authorized service center, the company can not be held responsible for a negative opinion of the accredited center. Indeed, the products sent to the centers are accredited for expertise that is found in the implementation of the security, or termination of this guarantee (collision, etc. oxidation. See warranty card manufacturer). Termination of guarantee is formalized by an estimate that only indicates whether the repair can be done under the manufacturer warranty. This estimate is subject to customer acceptance or refusal. If the expert concludes that the problem of the unit is repaired under warranty, the customer does not pay repair costs. Only those charged to the customer shipping costs to repair and exceptional costs of return if it must be to a country other than delivery of the order (in which case the client must also prove to customs buying equipment before repair). The quotation denouncing the contractual guarantee has always a cost to the client - if the customer accepts the estimate, the cost thereof is included in the price of the repairs be made by the authorized service center - if the client refuses, he must pay for the expertise that has been made by the authorized service center ( "Facility Fee of quote") and return postage. The amount of expertise is often flat. It is set by the approved center concerned. Finally, the repair time varies according to approved centers. 16. Disclaimer Liability of Foxtrot Marine for any kind of direct or indirect damage arising from failure to perform or improper performance of the sale of a product or service will in no case exceed an amount equal to the price of the product sold or service made. This section does not apply to customers who, because of their quality, may invoke the provisions of Article L 132-1 of the Consumer Code. i 17. Proof The records, kept in the computer systems of each party, in conditions of reasonable safety, will be accepted as proof of communications, contracts and payments between the parties. 18. Privacy Foxtrot Marine committed to you visitors and customers to our site in order to guarantee the confidentiality of personal information you provide, volatile nature of data collected on the site Foxtrot Marine. To process your requests and orders, we must be able to know and remember some of the parameters that we have received from your computer: we need to know who you are and the products you are buying . Cookies are programs used in this single goal: remember the time of your visit, your identity (known thanks to your login and password) and the contents of your shopping cart, as and as you fill . Once your visit is complete, this information is automatically deleted our "cookies" are those that are called "cookies volatile. As a commercial site, Foxtrot Marine collects a certain amount of information necessary to process orders. Foxtrot Marine treats all information with the utmost confidentiality. The automatic processing of personal information on this page Foxtrot Marine was registered with the National Commission for Computing and Liberties under number 1155444. Under French law "Informatique et libertιs" n ° 78-17 of January 6, 1978, you have a right to access and rectify data concerning you. You can exercise this right by sending an email to the following address: Foxtrot Marine 2315 av. de l'Aeroport 83400 HYERES. 19. Applicable law These general conditions of sale are governed, as to their interpretation for their performance by French law. In case of dispute, the customer should give priority to Foxtrot Marine for an amicable solution. The Tribunal de Commerce of Toulon has exclusive jurisdiction, whatever the delivery location and method of payment accepted. |
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